NBK Fucks Up Again
Friday, September 21st, 2007
So I lost my ATM card, and I don’t even have the card number to login and transfer the money to another account or something. What would any sane person do on a weekend, given that all banks are closed on weekends.
You go to the airport where you will find the branch of “The best bank in the Middle-East” open all the time and they will help you in each and every way possible.
So I head to the NBK booth at Kuwait International Airport, Say the following “I just lost my ATM card and I need either cash or the number of my card to login online and transfer the money to another account”.
Immediately, they asked for my Civil ID and they proceeded to do some phone calls. I sat down slightly relieved that they are working on it. Few minutes passed by and then they hit me with it, “we can’t give you any cash here”. So I asked “OK, that’s fine … just fetch the card’s number from your database or something so I can login and sort out my shit. You guys need to sit down for this. Do you know what the über-smart clerk did?
“You can’t use the card’s number anymore, sir. We just CANCELED it” so I was like “WHAT? Did I ask you to cancel it?”. “No sir, but if somebody finds it and travel outside they can use it like a credit card”.
Well, remind me if I’m mistaken Mr. Camel but isn’t it my own fucking money? Don’t you need an authorization from my ass to fucking cancel my card? Now I’m even more fucked thanks to the stupidity of your clerks.
So much for “The best bank in the Middle-East”.
Oh yeah and Mubarak 3alaikum El Shahar and all that.


